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How to Fix Bluetooth Pairing Issue with Alexa?

Posted on October 23rd, 2018  •  0 Comments  • 


The Amazon Alexa is a high-performance speaker that can easily fill a room with sound. While you can play music directly from the device itself, here’s how to connect your smartphone or tablet to Amazon Alexa and use it as a Bluetooth speaker. Sometimes we face Bluetooth issues with Alexa to connect with other devices.

There is a handful of music services built into the Alexa setup help, including Spotify., Pandora, and Amazon’s Prime Music service, but if you want to be able to play anything from Alexa’s speaker, you can connect your phone or tablet and use it as a speaker Normal Bluetooth.

A complete guide to buying a portable Bluetooth speaker, However, there is no mechanism to use it, and if you make or receive calls with your smartphone at the same time as the Alexa, the calls will not be forwarded to the speaker. Similarly, text messages cannot be read on the Alexa, and notifications on the device will not be transmitted to the Alexa speaker.

How to Pair Your Device with a Voice Command?

The biggest draw of Amazon Alexa is voice control, so it’s only natural that you can start the matching process with your voice. Before continuing, make sure you have the device you want to pair and know where the Bluetooth settings menu for your device is. We associate an iPhone with Alexa, so if you have an iPhone or iPad, you can follow it directly, otherwise adjust it to fit your device.

To start the pairing process, make sure that Bluetooth is enabled on your mobile device, and then run the following command fo solving Bluetooth issues with Alexa.

Alexa Setup Help, Peer.

Alexa will respond by telling you that she is ready to be associated and that you should go watch the Bluetooth settings on your device. On the iPhone, you will find the Bluetooth settings in Settings> Bluetooth. You will see an entry for the Alexa as follows:

Select the entry to complete the matching process

How to Pair Your Device from the Alexa App?

In addition to pairing with a voice command, you can also open and Download Alexa App on your phone or tablet and start the pairing process.

  • Start by pressing the menu icon in the upper left corner
  • Select “Settings.”
  • Select your Alexa from the list to the top.
  • On the next screen, tap “Bluetooth”

Here you can select “Pairing Mode” to start the pairing process, or if you need to remove Bluetooth devices from the Alexa, you can select “Erase” to completely erase the Bluetooth pairing list.

Once you have selected “Pairing Mode”, the application displays a window indicating that it is in pairing mode.

From there, you will need to go to the Bluetooth settings on your device to connect the Alexa to your phone or tablet, just the line in the previous section.

Using and Reconnecting Your Dev Paired Ice

After pairing your device, you can immediately use Alexa as a Bluetooth speaker for any streaming, podcast, or video service on your phone or tablet. When you leave the zone, your device and the Alexa disconnect. When you return to the speaker in the future, he will call back your pairing and you can reconnect your device with the command:

Alexa, Connect.

The control always reconnects the Alexa with the last paired device. If your Alexa does not work with the device you are currently using then you may need to pair it again with your Alexa to troubleshoot Bluetooth connectivity issues.

Bluetooth Issue with Alexa Devices

If you’re having trouble connecting to your Alexa device via Bluetooth, here are some ways to explore.

Verify that your Amazon Alexa device support Bluetooth

Compatible devices have a Bluetooth section in the Alexa app. To check, go to the Alexa app, select the Devices icon ” Access your device.

  • Check the compatibility of your Bluetooth device
  • Alexa devices can use two types of supported Bluetooth profiles:
  • Advanced Audio Distribution Profile (A2DP SNK)
  • Audio/Video Remote Control Profile (AVRCP)
  • For more information, see Bluetooth Profiles Supported for Alexa Devices.
  • Charge the battery of your Bluetooth device
  • If your Bluetooth device has replaceable batteries, replace them.

Check for Interference

Keep your Bluetooth and Alexa devices away from possible sources of interference, such as microwave ovens, baby monitors, and other wireless devices. Make sure your Bluetooth device is near your Alexa device when you pair it.

Cannot connect through Bluetooth

You may experience one of these problems:

Your phone can not pair you with another Bluetooth device.

A Bluetooth service is not available when you pair with a Bluetooth device.

Your phone’s Bluetooth service does not turn on.

Connecting to a new Bluetooth device can solve some connection problems. Follow these steps to pair your phone with another Bluetooth device:

  • Turn on Bluetooth.
  • Go to Settings and touch to enable Bluetooth.
  • Place the Bluetooth device to which you want to connect in the detection/pairing mode.
  • (See the manufacturer’s user guide or quick start guide on how to do this.)

Search for Amazon Alexa device support devices to connect:

Go to Settings> Bluetooth and select Search for devices.

Select a found device that you would like to pair with.

Press to confirm the Bluetooth Pairing when requested. Some Bluetooth accessories (such as car kits) also require confirmation from the other side.

Enter the PIN and select OK when requested. Some default PINs are 0000 and 1234. Check the manufacturer’s user guide to confirm the pairing process, if necessary.

If a device is paired with multiple Bluetooth accessories and cannot be paired with a new one. Try removing the current pairings and try the setup process again.

  • If the device still does not connect to the accessory then try pairing with another Bluetooth accessory if possible.
  • Removing the Bluetooth profile from a paired device can solve some Bluetooth connection problems. Follow these steps to remove a Bluetooth profile.
  • Check the compatibility with the manufacturer’s accessory and what profiles the phone uses.
  • Check the pairing services on the device.
  • Settings> Bluetooth> Press and hold the name of the device you are connected to > Options

Check if the service you want is on the list.

NOTE:  If the option does not appear then the service may not be available for the accessory or there may be a compatibility conflict. Check the compatibility of the Bluetooth accessory with your phone with the manufacturer.

Unpair the Device Accessory.

Settings> Bluetooth> Press and hold the name of the device you are connected to >Unpair.

Refer to the Bluetooth accessory user’s manual; The manual will describe any additional procedures to remove existing profiles.

A factory data reset can also solve some software problems. See How to reset a factory telephone.

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